UKv2.1
Independent profiles based on verifiable facts and user-reported service quality — with no overall safety rating published in Phase A.
Brands on IF-GB-VPN-2 render an evidence profile — measured facts and counts — until these weights are certified. No 0–10 number is shown for any brand in this vertical today.
This page shows verifiable facts and user-reported service quality. It publishes no overall safety rating, and asserts no leak-freedom or kill-switch behaviour. A no-logs standing is reported only as assessed by an independent audit — naming the auditor and date — never as proven or guaranteed.
Phase A aggregates genuine user reviews across five service-quality aspects. These are the dimensions review sentiment legitimately measures. Weights are PROPOSED — shown as indicative; final values will be confirmed and dated at /changelog before Phase-B go-live.
| Aspect | Indicative weight | What it measures |
|---|---|---|
| Speed | 10% | User-reported connection speed: how fast the tunnel establishes, and whether speed-sensitive tasks work reliably through it. |
| Reliability | 8% | Consistency of the connection over time — dropped tunnels, reconnection failures, and split-tunnel reliability. |
| Support | 6% | Response latency and resolution quality for subscription, connection, and configuration issues. |
| Billing & refunds | 6% | Clarity of pricing, handling of renewals, and refund-request outcomes as reported by users. |
| App UX | 5% | Onboarding friction, app reliability across platforms, and how the product feels to use day to day. |
Four privacy-core aspects are firewalled out of Block-B entirely — they cannot inform review-derived scores in Phase A. These aspects require independent audit or measurement evidence, not user sentiment:
| Aspect | Why not scored from reviews |
|---|---|
| No-logs assurance | A no-logs claim requires independent audit evidence, not review sentiment. Phase A does not verify or score it. |
| Audit independence | Whether a published privacy audit is genuinely independent must be assessed from the audit document itself, not inferred from reviews. |
| Ownership transparency | Corporate ownership and beneficial-control structure is a verifiable fact — shown in the factual profile, not scored from reviews. |
| Jurisdiction privacy | The legal jurisdiction a provider operates under is a fact — shown in the factual profile, not scored from user sentiment. |
Each VPN service profile shows verifiable facts: the legal jurisdiction the service operates under, the corporate ownership and parent entity where publicly known, and any published privacy-audit history (auditor, scope, and date). These facts are shown as a factual record — they are not scored.
The legal jurisdiction the VPN service operates under — relevant to which courts and data-retention regimes apply.
The corporate owner and parent entity where publicly known — relevant to independence from government or commercial interests.
Whether the service has commissioned an independent privacy audit, and if so, who audited it, the stated scope, and the date.
Service-quality scores are built from user-review signals across multiple platforms. Full verbatim review text is discarded after extraction; bounded audit excerpts remain private and are never rendered.