Avast
Australia · Antivirusbrand record · 4 evidence sections
Complaints
Complaint signals
Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.
4 complaint clusters recorded in the 90-day window.
A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.
Issue clusters
4
Mentions
46
Window
last 90 days
clustering method v1.3.0Affected aspects
Cross-aspect
Enforcement
0 eventsnone on record
Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.
Issue clusters
UNE→ steady17
Unexpected charges and subscription cost transparency
last 90 daysDIF→ steady13
Difficulty uninstalling or cancelling service
last 90 daysEAS→ steady10
Ease of use and seamless background operation
last 90 daysCUS→ steady6
Customer service unresponsiveness and chatbot failure
last 90 daysCluster detail · Unexpected charges and subscription cost transparency
Mention window
Total mentions17
First seen2026-06-30
Last seen2026-06-30
Affected aspect
Cross-aspect — no single aspect dominates.
Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.
Affected aspects
Cross-aspect46