v2.1
Markets — CA
All Gambling12Sports Betting6 ratedOnline Casino6 rated
Bingostaging
Pokerstaging
Betting exchangesstaging
Prediction marketsstaging
Methodv2.1
FanDuel
Canada · Sportsbook + CasinoScored · ranked
brand record · 7 evidence sections
Complaints
Complaint signals
Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.
5 complaint clusters recorded in the 90-day window.
A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.
Issue clusters
5
Mentions
129
Window
last 90 days
clustering method v1.3.0Affected aspects
UX · Bonuses Fairness · Support · Payouts · KYC
Enforcement
0 eventsnone on record
Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.
Issue clusters
UX_→ steady50
App crashes, delays, and loading failures
last 90 daysBON→ steady27
Bonus terms issues: free spins and missing offers
last 90 daysSUP→ steady27
Customer support unresponsive and agent rudeness
last 90 daysPAY→ steady20
Withdrawal delays and payout disputes
last 90 daysKYC→ steady5
KYC verification documents submitted but no response
last 90 daysCluster detail · App crashes, delays, and loading failures
UXMention window
Total mentions50
First seen2026-07-24
Last seen2026-07-27
Affected aspect
UX
Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.
Affected aspects
UX50
Bonuses Fairness27
Support27
Payouts20
KYC5