Skip to main content

Kaspersky

Canada · Antivirus
Complaints

Complaint signals

Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.

3 complaint clusters recorded in the 30-day window.

A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.

Issue clusters
3
Mentions
49
Window
last 30 days
clustering method v1.3.0
Affected aspects
Cross-aspect
Enforcement
0 eventsnone on record

Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.

Issue clusters

VPN
VPN slowdown, battery drain, install and connection issues
last 30 days
→ steady31
FRE
Free-version feature limits and upgrade/refund requests
last 30 days
→ steady15
CUS
Customer support response quality and refund processing timeline
last 30 days
→ steady3

Cluster detail · VPN slowdown, battery drain, install and connection issues

Mention window
Total mentions77
First seenSep 20, 2026
Last seenSep 20, 2026
Affected aspect
Cross-aspect — no single aspect dominates.

Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.

Affected aspects

Cross-aspect49