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v2.1

7Bet

United Kingdom · Casino + Sportsbook
Licensed · GBScored · ranked
OverviewReview signals359EvidenceAppLicenceActiveComplaints6PayoutsContract terms
Complaints

Complaint signals

Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.

6 complaint clusters recorded in the 90-day window.

A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.

Issue clusters
6
Mentions
199
Window
last 90 days
clustering method v1.3.0
Affected aspects
KYC · Support · Payouts · Bonuses Fairness · UX · Responsible gambling
Enforcement
0 eventsnone on record

Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.

Issue clusters

KYC
KYC verification document requests and processing time
last 90 days
→ steady71
SUP
Unhelpful and unresponsive customer support
last 90 days
→ steady41
PAY
Withdrawal processing times: mixed feedback
last 90 days
→ steady33
BON
Bonus terms not honored
last 90 days
→ steady27
UX_
Variable user experience quality
last 90 days
→ steady20
RES
Account closure and self-exclusion process
last 90 days
→ steady7

Cluster detail · KYC verification document requests and processing time

KYC
Mention window
Total mentions71
First seen2026-05-26
Last seen2026-06-21
Affected aspect
KYC

Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.

Affected aspects

KYC71
Support41
Payouts33
Bonuses Fairness27
UX20
Responsible gambling7