v2.1
Markets — UK
All Gambling95Sports Betting41 ratedOnline Casino54 rated
Bingostaging
Pokerstaging
Betting exchangesstaging
Prediction marketsstaging
Methodv2.1
Betdaq
United Kingdom · SportsbookLicensed · GBScored · ranked
brand record · 6 evidence sections
Complaints
Complaint signals
Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.
6 complaint clusters recorded in the 90-day window.
A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.
Issue clusters
6
Mentions
194
Window
last 90 days
clustering method v1.3.0Affected aspects
Support · UX · Payouts · Responsible gambling · KYC
Enforcement
0 eventsnone on record
Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.
Issue clusters
SUP→ steady115
Support staff helpful and responsive
last 90 daysUX_→ steady36
App usability, crashes, and speed performance
last 90 daysSUP→ steady19
Account closure for verification questions
last 90 daysPAY→ steady17
Withdrawal processing experiences
last 90 daysRES→ steady4
Enforcement of self-exclusion and deposit limits
last 90 daysKYC→ steady3
KYC verification: address update and document upload
last 90 daysCluster detail · Support staff helpful and responsive
SupportMention window
Total mentions115
First seen2026-06-12
Last seen2026-06-30
Affected aspect
Support
Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.
Affected aspects
Support134
UX36
Payouts17
Responsible gambling4
KYC3