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v2.1

Borgata

United States · Sportsbook + Casino
Scored · ranked
OverviewReview signals0EvidenceAppLicenceComplaints6PayoutsContract terms
Complaints

Complaint signals

Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.

6 complaint clusters recorded in the 90-day window.

A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.

Issue clusters
6
Mentions
203
Window
last 90 days
clustering method v1.3.0
Affected aspects
UX quality · Payouts · Support · Bonuses Fairness · KYC · Cross-aspect
Enforcement
0 eventsnone on record

Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.

Issue clusters

UX_
App crashes and slow performance
last 90 days
→ steady89
PAY
Funds not credited or withdrawal delays
last 90 days
→ steady36
SUP
Customer support unable to fix issues
last 90 days
→ steady32
BON
Unclear bonus conditions and delays
last 90 days
→ steady29
KYC
Verification process: multiple documents and delays
last 90 days
→ steady9
BOR
Borgata not on beach location
last 90 days
→ steady8

Cluster detail · App crashes and slow performance

UX quality
Mention window
Total mentions89
First seen2026-06-24
Last seen2026-06-24
Affected aspect
UX quality

Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.

Affected aspects

UX quality89
Payouts36
Support32
Bonuses Fairness29
KYC9
Cross-aspect8