CoinJar
Australia · Crypto Exchangebrand record · 4 evidence sections
Complaints
Complaint signals
Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.
4 complaint clusters recorded in the 60-day window.
A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.
Issue clusters
4
Mentions
18
Window
last 60 days
clustering method v1.3.0Affected aspects
Cross-aspect
Enforcement
0 eventsnone on record
Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.
Issue clusters
APP→ steady6
App UI clutter and navigation difficulty
last 60 daysWIT→ steady5
Withdrawal delays and account holds
last 60 daysCUS→ steady4
Customer support slow and unresponsive
last 60 daysKYC→ steady3
KYC proof requirements and account restrictions
last 60 daysCluster detail · App UI clutter and navigation difficulty
Mention window
Total mentions10
First seen6 July 2026
Last seen3 Aug 2026
Affected aspect
Cross-aspect — no single aspect dominates.
Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.
Affected aspects
Cross-aspect18