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Trend Micro

Australia · Antivirus
OverviewReview signals189EvidenceComplaints5Contract terms
Review signals

Review signal profile

How review-derived evidence enters the score — what was collected, what was filtered, and how it distributes across aspects. A signal profile, not an archive of individual reviews.

546 signals collected → 485 passed filters → 189 used in the current score.

A signal is one filtered data point — not one review, and not one person.

Collected546
passed filters189
Used189
Why signals were excluded
  • 280No gradeable aspect
  • 16Too short to score
  • 61Likely fake · filtered
Aspects with enough evidence
✓ App UX (136)✓ Pricing & billing (79)✓ Support quality (60)✓ Uninstall friction (10)
Collected
546signals
Filtered out
35765% set aside
Used
18935% of collected
Sources
33 used in score

A signal profile — not a review archive. IndexFair does not host or republish individual reviews. We report how many signals were collected, how they were filtered, and how they distribute. The source platforms retain the original text.

Signal funnel

Used 189Too short 16No gradeable aspect 280Likely fake 61

Why signals were set aside

357 filtered
No gradeable aspect280
Too short to score16
Likely fake · filtered61
What we don't publish. The exact filter thresholds resist gaming and stay internal. We disclose the categories and counts of what is set aside — never the rules that would let a bad actor tune around them.

Source mix

Source mix (3)
Review platforms1Collected45Used36
App stores1Collected500Used152
Public forums1Collected1Used1

Signals by aspect

volume used · not a score
App UX136
Pricing & billing79
Support quality60
Uninstall friction10

These bars show how many signals each aspect drew — coverage and volume, not the aspect's rating. For the scored analysis built on them, see Evidence.