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Trend Micro

Canada · Antivirus
OverviewReview signals19EvidenceComplaints5Contract terms
Review signals

Review signal profile

How review-derived evidence enters the score — what was collected, what was filtered, and how it distributes across aspects. A signal profile, not an archive of individual reviews.

26 signals collected → 24 passed filters → 19 used in the current score.

A signal is one filtered data point — not one review, and not one person.

Collected26
passed filters19
Used19
Why signals were excluded
  • 5No gradeable aspect
  • 2Likely fake · filtered
Aspects with enough evidence
✓ Support quality (10)✓ Pricing & billing (9)✓ App UX (8)✓ Uninstall friction (2)
Collected
26signals
Filtered out
727% set aside
Used
1973% of collected
Sources
22 used in score

A signal profile — not a review archive. IndexFair does not host or republish individual reviews. We report how many signals were collected, how they were filtered, and how they distribute. The source platforms retain the original text.

Signal funnel

Used 19Too short 0No gradeable aspect 5Likely fake 2

Why signals were set aside

7 filtered
No gradeable aspect5
Likely fake · filtered2
What we don't publish. The exact filter thresholds resist gaming and stay internal. We disclose the categories and counts of what is set aside — never the rules that would let a bad actor tune around them.

Source mix

Source mix (2)
Review platforms1Collected25Used18
Public forums1Collected1Used1

Signals by aspect

volume used · not a score
Support quality10
Pricing & billing9
App UX8
Uninstall friction2

These bars show how many signals each aspect drew — coverage and volume, not the aspect's rating. For the scored analysis built on them, see Evidence.