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theScore Bet

Canada · Sports Betting + Online Casino
Measurement in progress
Complaints

Complaint signals

Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.

5 complaint clusters recorded in the 60-day window.

A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.

Issue clusters
5
Mentions
39
Window
last 60 days
clustering method v1.3.0
Affected aspects
Payouts · UX · Bonuses Fairness · Support · KYC
Enforcement
0 eventsnone on record

Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.

Issue clusters

PAY
Payout approval speed and withdrawal timing
last 60 days
→ steady13
UX_
App navigation ease vs bet slip display and timeout issues
last 60 days
→ steady11
BON
Promo removal, unhonored free-bet payout, loyalty reward downgrade
last 60 days
→ steady7
SUP
Support responsiveness and issue resolution
last 60 days
→ steady5
KYC
KYC ID/selfie scan issues; bank documents required for withdrawal
last 60 days
→ steady3

Cluster detail · Payout approval speed and withdrawal timing

Payouts
Mention window
Total mentions15
First seenJul 28, 2026
Last seenSep 20, 2026
Affected aspect
Payouts

Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.

Affected aspects

Payouts13
UX11
Bonuses Fairness7
Support5
KYC3