Operator-stated processing windows from captured terms, user-reported payout signals, and counted withdrawal-delay complaint themes. Not a guaranteed processing-time promise — we do not measure elapsed withdrawal times.
William Hill does not publish / we have not yet captured a stated processing time for Spain.
Payout-related score 1.4/10 from 455 signals; 34 withdrawal-delay complaint signals in the last 90 days.
STATED windows quote the operator's own terms (capture date + source). OBSERVED scores aggregate user mentions — not measured processing times. Complaint clusters are counted signals, not legal findings.