What do users complain about at Mr Green?

As of 21/08/2026, Mr Green — 6.3 (v2.1). IndexFair counts 0 recurring complaint theme(s) for Mr Green in United Kingdom from public review text under IndexFair's independent methodology v2.1. Clusters are counted signals, not legal findings.

Mr Green

United Kingdom · Online Casino + Sports Betting

Licensed · GBScored · ranked

Overview Review signals331 Evidence App LicenceActive Complaints0 Payouts Contract terms

brand record · 7 evidence sections

Complaints

Complaint signals

Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.

No recorded complaint clusters for this brand in this market.

Evidence window: 90-day window · sources checked: 3

A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.

How complaint clustering works

Cluster categories

Withdrawal delays0
Account verification / KYC0
Bonus terms disputes0
Customer support responsiveness0
Account closure / self-exclusion0
Odds or payout disputes0

Regulator enforcement

official record · separate from clusters

27 Feb 2020Mr Green to pay £3 million for regulatory failuresOn Licence →

An official regulator action, recorded on the licence. Distinct from the review-derived clusters above — one is an enforcement fact, the other a count of recurring themes.