Mr Green
Calculated from independent public evidence — not an average of customer ratings.
In the upper third of the 36 UK casino brands we rank.
The brand’s own website. It is not a regulator record and is not checked against a register.
Not a recommendation · About this link
Technical details
Per-vertical · two separate scales — not comparable to each other
Footnote: each vertical is read only against its own cohort.
calibrated against 36 ranked peers
Mr Green is a online casino licensed in the United Kingdom. Its IndexFair score is 6.3/10 — better than 94% of the United Kingdom online casino brands, drawn from 342 reviews used out of 1,173 collected. Its highest overall-aligned public aspect projection is UX quality (6.8/10 · +0.5 vs overall) and its lowest is KYC (5.6/10 · −0.7 vs overall).
Top 5 measured aspects
Every value below is projected, not standalone — what the published score would be if only this aspect’s evidence moved. How projections are built →
- KYC5.6projected0.7 below overall
- Bonuses Fairness5.8projected0.6 below overall
- Support5.8projected0.5 below overall
- UX quality6.8projected0.5 above overall
- Payouts6.6projected0.3 above overall
Experience signals for this market draw on the brand’s review evidence across markets; region-attributed reviews alone are not yet numerous enough (fewer than 30) to score this market separately.
Review evidence
the United Kingdom · Online Casino. Recorded score-row census; the collection period is not recorded.
Source categories — what feeds this score
Current cell: 8 sources across 4 categories.
| Category | Src. | Signals | Filt. |
|---|---|---|---|
| Review platforms | 4 | 640 | 38 |
| App stores | 2 | 21 | 5 |
| Public forums | 1 | 11 | 3 |
| Social media | 1 | 455 | 0 |
Counts are grouped from the source rows in this market. Em-dashes mean no eligible signal exists in that category yet.
Aspect breakdown
6 brand-level experience dimensions · methodology weightsExperience
across sportsbook + casinoApp and site functionality receives mixed reports; forced logout on app closure and game selection limitations are recurring friction points.
Withdrawal experience is polarised: some report quick processing within stated timeframes, while others describe multi-month delays and repeated verification requests blocking fund release.
Bonus terms are reported as restrictive and poorly aligned with marketing; free-spin winnings converted to bonus balances with high wagering multiples (10x cited) and limited game availability for completion.
Customer support is characterised by inconsistent responsiveness and communication breakdown; chatbot routing, delayed replies, and conflicting explanations are frequently cited.
KYC verification is reported as repetitive and prolonged; users describe endless re-requests for identical documents and verification loops that delay or block payouts.
No reading publishes for this dimension yet, and IndexFair has published no analysis of it for this brand.
Evidence collection in progress
Recurring complaint themes appear here once enough verified signal is available.
Online Casino
Independent analysis of public signals; no affiliation or endorsement.
How we calculate
A source-weighted consumer-signal score from dated records, complaints, reported experiences, and measured facts. Not a star average and not a quality score. It does not reproduce full reviews; reported experience is not a finding of misconduct. Full methodology.
- Games in lobby
- 1,500Large
- Providers detected
- 5listedsample from measured catalogue
- Provider mix
- Moderatemeasured by IndexFair · coverage-weighted mix
- Game variety
- 5Broadgame categories
- Live-dealer coverage
- Strongmeasured by IndexFair · live casino breadth
- Providers present
- EvolutionNetentPlayn GoPragmatic PlayRed Tiger
Sports Betting
Measured sports betting metrics are pending. The experience breakdown below is brand-level — it applies across every vertical this brand operates.
Frequently asked questionsexpand
Methodology FAQ
How is Mr Green rated?
Mr Green’s overall IndexFair score is 6.3/10 — better than 94% of the United Kingdom online casino brands. It is computed by the published formula — methodology v2.1. The evidence base on this page gives the collected and used counts and their scope.
Is Mr Green licensed in the United Kingdom?
Mr Green operates under a licence in the United Kingdom (current licence status on record: active). A licence reflects regulatory standing only — the IndexFair score adds user-experience and operational signals on top, so a licensed brand can still hold a low score.
How fast does Mr Green pay out?
No operator-stated processing window is available in this answer for Mr Green in the United Kingdom (methodology v2.1). On payout-related evidence, Mr Green's overall-aligned public aspect projection is 6.6/10 (+0.3 vs overall), supported by 165 signals. Withdrawal-delay complaint totals are not available in this answer.
What are Mr Green's weak points?
Mr Green's lowest overall-aligned public aspect projection is KYC at 5.6/10 (−0.7 vs overall), supported by 77 signals. This is a counterfactual published score with the other blocks and market ruler held fixed, so it can differ from the overall score. The full breakdown is in the score section above.
Why are some scores low but the brand is still licensed?
A UK Gambling Commission licence reflects regulatory standing — the operator meets statutory and conduct requirements. The IndexFair score additionally aggregates recorded review, complaint and operator-response signals. A licensed brand can hold a low composite when those measured signals are weaker without amounting to a regulatory sanction. The methodology page details the per-block weights.
Where does Mr Green's score come from?
The Sources section on this page lists the recorded sources for Mr Green and their contribution counts. These counts describe their own evidence scope; they are not an additional total for the overall score.
How often is Mr Green's score updated?
Scores recompute automatically whenever new review data, a licence-status change, or a methodology update arrives — typically within a few minutes, not on a daily schedule. Every brand card displays the 'last recomputed' timestamp. Methodology version changes are dated at /changelog.
What is the confidence interval?
The ±0.x bracket alongside a score is a 95% confidence interval derived from sample variance and effective sample size after time-decay. A score of 8.4 ± 0.3 reads as: 95% confidence that the true value lies in 8.1–8.7 given current evidence. Wider intervals indicate small samples or high source divergence between aggregators, not lower brand quality.
Can I trust this if it's automated?
The composite score is computed by a published formula, not editorial judgement — so the same inputs always produce the same output, and the formula is auditable. Methodology versions are append-only at /changelog with effective dates. Disputes route through /privacy/contact; the founder reviews factual disputes (licence status, regulator data). Aggregate review sentiment is not editable on a per-brand basis per source ToS.
Cite or embedexpand
Cite or embed this score
IndexFair. Mr Green · UK online casino · 6.3/10 · method 2.1Embed a live score badgeRelated brands in this marketexpand
Related brands in this market
Routed to data-integrity, not sales. A correction can change a fact or freeze a number — it cannot remove a brand or alter its rank, and every change is logged in the append-only changelog.