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Paddy Power

United Kingdom · Sports Betting + Online Casino
Licensed · GBScored · ranked
Complaints

Complaint signals

Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.

6 complaint clusters recorded in the 60-day window.

A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.

Issue clusters
6
Mentions
54
Window
last 60 days
clustering method v1.3.0
Affected aspects
Support · Payouts · Bonuses Fairness · UX · KYC · Responsible gambling
Enforcement
0 eventsnone on record

Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.

Issue clusters

SUP
Support wait time and resolution outcome
last 60 days
→ steady18
PAY
Blocked withdrawals and low payouts
last 60 days
→ steady11
BON
Bonus honouring and triggering issues
last 60 days
→ steady9
UX_
Website/app errors and functionality issues
last 60 days
→ steady6
KYC
KYC verification document rejection and multiple ID requests
last 60 days
→ steady5
RES
Responsible gambling measures: suspension, caps, and messaging
last 60 days
→ steady5

Cluster detail · Support wait time and resolution outcome

Support
Mention window
Total mentions18
First seen4 Jul 2026
Last seen4 Jul 2026
Affected aspect
Support

Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.

Affected aspects

Support18
Payouts11
Bonuses Fairness9
UX6
KYC5
Responsible gambling5