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v2.1

Paddy Power

United Kingdom · Sportsbook + Casino
Licensed · GBScored · ranked
OverviewReview signals1.3KEvidenceAppLicenceActiveComplaints6PayoutsContract terms
Complaints

Complaint signals

Recurring themes mined from public review text over a rolling window, grouped by the aspect they affect.

6 complaint clusters recorded in the 90-day window.

A missing cluster is not proof of no complaints — it means our sources recorded none that met the clustering threshold.

Issue clusters
6
Mentions
165
Window
last 90 days
clustering method v1.3.0
Affected aspects
UX · Bonuses Fairness · Support · Payouts · KYC
Enforcement
0 eventsnone on record

Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.

Issue clusters

UX_
App crashes and unreliable game outcomes
last 90 days
→ steady66
BON
Bonus offer inconsistency and eligibility changes
last 90 days
→ steady44
PAY
Account suspension upon withdrawal of winnings
last 90 days
→ steady17
SUP
Rudeness and slow response from customer support
last 90 days
→ steady15
KYC
KYC verification delays and account suspension
last 90 days
→ steady13
SUP
Helpful and quick customer support
last 90 days
→ steady10

Cluster detail · App crashes and unreliable game outcomes

UX
Mention window
Total mentions66
First seen2026-06-14
Last seen2026-06-14
Affected aspect
UX

Sub-themes are mention tallies, not individual complaints republished. We summarise; we do not host the underlying review text.

Affected aspects

UX66
Bonuses Fairness44
Support25
Payouts17
KYC13