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Norton

Canada · Antivirus
OverviewReview signals30EvidenceComplaints4Contract terms
Review signals

Review signal profile

How review-derived evidence enters the score — what was collected, what was filtered, and how it distributes across aspects. A signal profile, not an archive of individual reviews.

102 signals collected → 98 passed filters → 30 used in the current score.

A signal is one filtered data point — not one review, and not one person.

Collected102
passed filters30
Used30
Why signals were excluded
  • 65No gradeable aspect
  • 3Too short to score
  • 4Likely fake · filtered
Aspects with enough evidence
✓ App UX (17)✓ Pricing & billing (16)✓ Support quality (8)✓ Uninstall friction (4)
Collected
102signals
Filtered out
7271% set aside
Used
3029% of collected
Sources
22 used in score

A signal profile — not a review archive. IndexFair does not host or republish individual reviews. We report how many signals were collected, how they were filtered, and how they distribute. The source platforms retain the original text.

Signal funnel

Used 30Too short 3No gradeable aspect 65Likely fake 4

Why signals were set aside

72 filtered
No gradeable aspect65
Too short to score3
Likely fake · filtered4
What we don't publish. The exact filter thresholds resist gaming and stay internal. We disclose the categories and counts of what is set aside — never the rules that would let a bad actor tune around them.

Source mix

Source mix (2)
Review platforms1Collected21Used6
Public forums1Collected81Used24

Signals by aspect

volume used · not a score
App UX17
Pricing & billing16
Support quality8
Uninstall friction4

These bars show how many signals each aspect drew — coverage and volume, not the aspect's rating. For the scored analysis built on them, see Evidence.