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Norton

United States · Antivirus
OverviewReview signals24EvidenceComplaints4Contract terms
Review signals

Review signal profile

How review-derived evidence enters the score — what was collected, what was filtered, and how it distributes across aspects. A signal profile, not an archive of individual reviews.

84 signals collected → 82 passed filters → 24 used in the current score.

A signal is one filtered data point — not one review, and not one person.

Collected84
passed filters24
Used24
Why signals were excluded
  • 56No gradeable aspect
  • 2Too short to score
  • 2Likely fake · filtered
Aspects with enough evidence
✓ App UX (17)✓ Pricing & billing (10)✓ Support quality (7)✓ Uninstall friction (4)
Collected
84signals
Filtered out
6071% set aside
Used
2429% of collected
Sources
21 used in score

A signal profile — not a review archive. IndexFair does not host or republish individual reviews. We report how many signals were collected, how they were filtered, and how they distribute. The source platforms retain the original text.

Signal funnel

Used 24Too short 2No gradeable aspect 56Likely fake 2

Why signals were set aside

60 filtered
No gradeable aspect56
Too short to score2
Likely fake · filtered2
What we don't publish. The exact filter thresholds resist gaming and stay internal. We disclose the categories and counts of what is set aside — never the rules that would let a bad actor tune around them.

Source mix

Source mix (2)
Review platforms1Collected3Used0
Public forums1Collected81Used24

Signals by aspect

volume used · not a score
App UX17
Pricing & billing10
Support quality7
Uninstall friction4

These bars show how many signals each aspect drew — coverage and volume, not the aspect's rating. For the scored analysis built on them, see Evidence.