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Norton

United Kingdom · Antivirus
OverviewReview signals114EvidenceComplaints4Contract terms
Review signals

Review signal profile

How review-derived evidence enters the score — what was collected, what was filtered, and how it distributes across aspects. A signal profile, not an archive of individual reviews.

702 signals collected → 621 passed filters → 114 used in the current score.

A signal is one filtered data point — not one review, and not one person.

Collected702
passed filters114
Used114
Why signals were excluded
  • 417No gradeable aspect
  • 90Too short to score
  • 81Likely fake · filtered
Aspects with enough evidence
✓ Pricing & billing (56)✓ App UX (50)✓ Support quality (42)✓ Uninstall friction (4)
Collected
702signals
Filtered out
58884% set aside
Used
11416% of collected
Sources
22 used in score

A signal profile — not a review archive. IndexFair does not host or republish individual reviews. We report how many signals were collected, how they were filtered, and how they distribute. The source platforms retain the original text.

Signal funnel

Used 114Too short 90No gradeable aspect 417Likely fake 81

Why signals were set aside

588 filtered
No gradeable aspect417
Too short to score90
Likely fake · filtered81
What we don't publish. The exact filter thresholds resist gaming and stay internal. We disclose the categories and counts of what is set aside — never the rules that would let a bad actor tune around them.

Source mix

Source mix (2)
Review platforms1Collected621Used90
Public forums1Collected81Used24

Signals by aspect

volume used · not a score
Pricing & billing56
App UX50
Support quality42
Uninstall friction4

These bars show how many signals each aspect drew — coverage and volume, not the aspect's rating. For the scored analysis built on them, see Evidence.