Brands cannot pay to change their score.DraftKings
US · SportsbookThe destination has not yet been matched to a current register record.
External link · not a recommendation — About this link
External link to the operator's own site. IndexFair does not recommend where you play or bet — we publish the score and leave the visit decision to you.
Not a recommendation. Compare only with brands in the same country/category.
Technical details
Footnote: each vertical is read only against its own cohort.
How to read this score
Evidence index, not a quality score — comparable only within US sportsbook (same category, jurisdiction & methodology major version). The number summarizes what independent evidence shows, weighted and filtered by a fixed method; it does not grade taste, value or experience beyond what the evidence measures.
Transitional scale — this category is published under a transitional certification basis while its weight set completes certification.
DraftKings is a sportsbook and casino operator. It is not currently recorded as licensed in the United States. Its IndexFair score is 5.4/10 — better than 38% of the United States sportsbook brands, drawn from 130,768 reviews used out of 292,320 collected across 6 sources. Its highest overall-aligned public aspect projection is UX (5.6/10 · +0.1 vs overall) and its lowest is KYC (5.1/10 · −0.3 vs overall).
Top 5 measured aspects
Ranked by distance from the published overall score within US sportsbook. Each numeral is the counterfactual published score with other blocks and the market ruler held constant.
- 0.3KYC5.1overall-aligned projection · −0.3 vs overallbelow overall
- 0.2Support5.2overall-aligned projection · −0.2 vs overallbelow overall
- 0.2Bonuses Fairness5.3overall-aligned projection · −0.2 vs overallbelow overall
- 0.1UX5.6overall-aligned projection · +0.1 vs overallabove overall
- 0.1Responsible gambling5.4overall-aligned projection · −0.1 vs overallbelow overall
KYC's overall-aligned projection is 5.1/10 (−0.3 vs overall), 0.3 points below the published overall score.
Support's overall-aligned projection is 5.2/10 (−0.2 vs overall), 0.2 points below the published overall score.
Why this score
What this means
The interval shows how much the score may move as more evidence arrives. A wider interval means the current evidence base is thinner or less consistent.
Each cell is one ranked US sportsbook, lowest → highest. DraftKings is 4th of 25 — higher than 88%.
Comparable only within this list.
Each aspect numeral is a counterfactual published score with other blocks and the market ruler held constant, so it can differ from the overall score.
Evidence details6 sourcesupdated Jul 27, 2026
Footnote: each vertical is read only against its own cohort.
What independent audits and attestations agree on — no regulator licence register exists for this leaf.
What review sources report — review signals screened for spam and weighted for time.
n 130,768 used · 6,590 filtered outExperience signals for this market draw on the brand’s review evidence across markets; region-attributed reviews alone are not yet numerous enough (fewer than 30) to score this market separately.
What operators do when things go wrong — reply to negative reviews and resolve logged complaints.
Honest-output substrate pending for DraftKings.
Aspect breakdown
6 brand-level experience dimensions · methodology weightsExperience
· 6 aspects · 100% of methodology weightacross casino + sportsbookThis number is an overall-aligned projection, not a standalone quality rating for this aspect. It shows the published cell score if all user-experience evidence matched this aspect while the other blocks and the market ruler stayed fixed. A same-aspect comparison between brands still embeds each brand’s other blocks; the evidence tier drives the order of aspect-sorted lists, not this projected number.
The overall experience of using the site and app — stability, navigation, speed, mobile quality, and how the betting and gaming features feel to use.
Withdrawal processing times reported as rapid by multiple users, with some describing automated system confirmations followed by same-day deposit completion.
Users report promotional rewards as minimal in value, with multiple reviewers citing single-digit dollar amounts and high wagering requirements relative to bonus size.
Support accessibility reported inconsistently; some users describe helpful staff interaction while others report inability to locate contact methods or live representatives.
Identity verification process reported as protracted, with multiple users citing delays extending beyond stated 24–48 hour windows and repeated document requests.
Self-exclusion, deposit and time limits, and GAMSTOP integration.
How 292,320 collected signals became 130,768 usable ones:
130,768 of 292,320 collected reviews met our detail and relevance bar and counted toward the score. The remaining 161,552 were set aside before scoring — too short, off-topic, non-English, or flagged as likely fake.
Casino
Independent analysis of public signals; no affiliation or endorsement.
How we calculate
A source-weighted consumer-signal score from dated records, complaints, reported experiences, and measured facts. Not a star average and not a quality score. It does not reproduce full reviews; reported experience is not a finding of misconduct. Full methodology.
- Providers detected
- 15 listedsample from measured catalogue
- Provider mix
- MeasuredModeratecoverage-weighted mix
- Game variety
- 13Comprehensivegame categories
- Live-dealer coverage
- MeasuredStronglive casino breadth
- Providers present
- AgsAnaxiBig Time GamingDraftkingsDwgEvolutionGames GlobalIgt
+7 moreShow less
These measures feed the Casino score · How this is graded
Objective first-party measurement · 2026 Q3Sportsbook
Independent analysis of public signals; no affiliation or endorsement.
How we calculate
A source-weighted consumer-signal score from dated records, complaints, reported experiences, and measured facts. Not a star average and not a quality score. It does not reproduce full reviews; reported experience is not a finding of misconduct. Full methodology.
- Market margin
- 4.3%Sharpoverround · lower is better · Measured on Basketball
Market breadth not yet measured for this sportsbook.
These measures feed the Sportsbook score · How this is graded
Objective first-party measurement · 2026 Q2Availability is a regulatory fact, not a score — a brand “not offered” in a state is shown plainly, never ranked there. Each state reads on its own scale.
Source categories — what feeds this score
Current cell: 6 sources across 5 categories.
| CategoryCategory | Src.Sources — Distinct source feeds represented by this category in this market. | SignalsSignals — Reviews in this category that passed quality checks and fed the score. | Filt.Filtered — Reviews in this category excluded from the score as likely-fake or low-quality content. | ScrapedLast scrape |
|---|---|---|---|---|
| Review platforms | 1 | 166 | 3 | 2026-07-24 |
| App stores | 2 | 27,710 | 7,673 | 2026-07-28 |
| Public forums | 1 | 403 | 208 | — |
| Social media | 1 | 361 | 16 | — |
| Regulator complaints | 1 | — | — | 2026-07-25 |
Counts are grouped from the source rows in this market. Em-dashes mean no eligible signal exists in that category yet.
Clusters are counted signals, not a legal finding. A cluster reflects how often a theme recurs in public review text — it is not an adjudicated complaint, an allegation upheld, or proof of wrongdoing.
Rising, steady and easing describe changes in counted mentions during the displayed evidence window. They are not findings or predictions.
Brand destination
DraftKings — official website
External link · not a recommendation — About this link
External link to the operator's own site. IndexFair does not recommend where you play or bet — we publish the score and leave the visit decision to you.
Frequently asked questionsexpand
Methodology FAQ
How is DraftKings rated?
DraftKings's overall IndexFair score is 5.4/10 — better than 38% of the United States sportsbook brands. It is computed from 44,300 signals across 6 sources (6,590 filtered as spam or low-quality), by a published formula — methodology v2.1.
Is DraftKings licensed in the United States?
DraftKings is not recorded as licensed in the United States in our catalogue. We rank only operators licensed in each market.
How fast does DraftKings pay out?
DraftKings has 0 captured operator-stated processing windows for the United States (methodology v2.1). On payout-related evidence, DraftKings's overall-aligned public aspect projection is 5.5/10 (+0.1 vs overall), supported by 3,456 signals. 0 withdrawal-delay complaint signals in the last 90 days.
What are DraftKings's weak points?
DraftKings's lowest overall-aligned public aspect projection is KYC at 5.1/10 (−0.3 vs overall), supported by 817 signals. This is a counterfactual published score with the other blocks and market ruler held fixed, so it can differ from the overall score. The full breakdown is in the score section above.
Why are some scores low but the brand is still licensed?
A the market regulator licence reflects regulatory standing — the operator meets statutory and conduct requirements. The IndexFair score additionally aggregates recorded review, complaint and operator-response signals. A licensed brand can hold a low composite when those measured signals are weaker without amounting to a regulatory sanction. The methodology page details the per-block weights.
Where does DraftKings's score come from?
DraftKings's score draws on 6 sources: app stores, public consumer-review aggregators, and the the market regulator register. The live pipeline combines the recorded raw signals using the published source-trust and time weights. The per-source breakdown is in the Sources section above and at /sources.
How often is DraftKings's score updated?
Scores recompute automatically whenever new review data, a licence-status change, or a methodology update arrives — typically within a few minutes, not on a daily schedule. Every brand card displays the 'last recomputed' timestamp. Methodology version changes are dated at /changelog.
What is the confidence interval?
The ±0.x bracket alongside a score is a 95% confidence interval derived from sample variance and effective sample size after time-decay. A score of 8.4 ± 0.3 reads as: 95% confidence that the true value lies in 8.1–8.7 given current evidence. Wider intervals indicate small samples or high source divergence between aggregators, not lower brand quality.
Can I trust this if it's automated?
The composite score is computed by a published formula, not editorial judgement — so the same inputs always produce the same output, and the formula is auditable. Methodology versions are append-only at /changelog with effective dates. Disputes route through /privacy/contact; the founder reviews factual disputes (licence status, regulator data). Aggregate review sentiment is not editable on a per-brand basis per source ToS.
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Score history · pre-ruler snapshot basis · last 90 days90 days
Quick facts1 fact
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Related brands in this marketexpand
Routed to data-integrity, not sales. A correction can change a fact or freeze a number — it cannot remove a brand or alter its rank, and every change is logged in the append-only changelog.